The Greater Eastern Oregon Network
FAQ

click HERE to go directly to our support page

Frequently Asked Questions:


Why is there a set up fee for Primary Direct Wireless Service?

-The setup fee covers a small portion of the total cost of the installation. But when we are done setting up the equipment, you'll have all you need to get online. .


Do I have to rent or buy the equipment?

Neither. We provide the equiment and the equipment remains the property of TheGEO.net. However, if any of the equipment fails we'll replace it at a cost to you. We'll initially set you up with everything you'll need but regardless of what caused any of the equipment at your site to stop working correctly, we cannot be responsible for failed equipment.


Where can I get support for my Internet connection?

-Our support page is HERE. Or call us at 541-523-0270. Or stop by the shop! We are located in Baker City on Main St. next door to Betty's Books. Davis Computer Services - 1809 Main Street


How many email addresses do I get when I sign up with TheGEO?

 -You get up to 2 email addresses. To add additional emails, it is an additional $5 per month per email address.


 What is meant by TheGEO.net's "fair and acceptable usage" Policy?

We want everyone to get the best possible service. In order to adhere to the law, and to provide our service at an approprite price, we have an aacceptable use policy for all our users. A copy of this policy can be found here.


 Questions? Call us at 541-523-0270 for answers.

 

click HERE to go directly to our support page

Frequently Asked Questions:


Why is there a set up fee for Primary Direct Wireless Service?

-The setup fee covers a small portion of the total cost of the installation. But when we are done setting up the equipment, you'll have all you need to get online. .


Do I have to rent or buy the equipment?

Neither. We provide the equiment and the equipment remains the property of TheGEO.net. However, if any of the equipment fails we'll replace it at a cost to you. We'll initially set you up with everything you'll need but regardless of what caused any of the equipment at your site to stop working correctly, we cannot be responsible for failed equipment.


Where can I get support for my Internet connection?

-Our support page is HERE. Or call us at 541-523-0270. Or stop by the shop! We are located in Baker City on Main St. next door to Betty's Books. Davis Computer Services - 1809 Main Street


How many email addresses do I get when I sign up with TheGEO?

 -You get up to 2 email addresses. To add additional emails, it is an additional $5 per month per email address.


 What is meant by TheGEO.net's "fair and acceptable usage" Policy?

We want everyone to get the best possible service. In order to adhere to the law, and to provide our service at an approprite price, we have an aacceptable use policy for all our users. A copy of this policy can be found here.


 Questions? Call us at 541-523-0270 for answers.